Michael Croft

mcroft@whiterose.org address:upon request telephone:upon request

Summary:
    Goal oriented software development manager with nine years experience successfully creating software in many lifecycle stages, including design, implementation, documentation, qualification, release, and support. Five years experience managing teams to accomplish those goals with a wide variety of tools. Strong background in process design and implementation, including release engineering and configuration management.
Professional Experience:
    Automatic Data Processing, Incorporated. Houston, Texas. 1997-2003
      Configuration Manager(1999-2003)
    • Standardized multiple source control systems and build methodologies for 115 developers in 5 sites with Rational ClearCase, saving $500,000 a year.
    • Automated build request, build generation, and install process for 10 development teams, allowing all teams to have on-demand access to builds from reproducible source.
    • Led team to design, review, create, test, and implement scripting IDE for complex web-based automated software push install system.
    • Designed and implemented automated installer for all Next Generation products.
      Development Manager(2002-2003)
    • Led team of 9 developers designing, creating, and supporting low-level APIs and developer design and support tools for 'N'-tier browser-based business application.
    • Reduced defects in development builds by over 95%, completed outstanding change requests, and cleared all blocking issues in 4 month period.
    • Completed documentation and planned internal requirements gathering process for next two years of ongoing development work.
    • Managed annual budget of over $1,500,000.
      Quality Assurance Team Lead (1997-1999)
    • Built QA Team from 1 associate to team of 7 QA automation and Subject Matter Experts.
    • Directed the creation of several thousand manual and automated test cases to support the timely release of TuneUp! Software.
    • Replaced 12-hour error-prone manual build process with CMM Level 2 release engineering process, saving 10 hours per week and eliminating 90% of the steps, and increasing build capacity by 2000%.
    • Designed functional specification model and template for Next Generation products.
    Citadel Computer Systems Houston, Texas.1997
      Quality Assurance Analyst/Support Analyst
    • Prepared and implemented test procedures for commercial release of NetOFF and TabWorks software packages.
    • Designed, implemented, and maintained support tracking databases for 12 commercial applications on two major platforms, eliminating missed follow ups and reducing average call length by 30%.
    Kaetron Software Corporation Houston, Texas.1994-1997
      Quality Assurance/Software Support
    • Designed (as a member of the software design team) user interface and feature set for award-winning Stencil It!™ and Web It!™ software packages.
    • Prepared and implemented test procedures for commercial release of Stencil It! and TopDown Flowcharter software packages
    • Wrote on-line help for Stencil It!.
Education:
    Bachelor of Arts, Southwestern University, Georgetown, Texas
    • Majors: History and English
    • 18 hours of Computer Science coursework
    Professional
    Development:
    Technical
    • Javascript
    • ClearCase Administration
    • Software Testing in the Real World
    Managerial
    • Frontline Management
    • Managing Management Time
    • Situational Leadership I & II
    • Principles of Application Development (Microsoft Official Curriculum)